I’ve been telling everyone that this week is training week for me at Northwestern Mutual (which will from now on be referred to as NM…Northwestern Mutual takes too long to type out ) but technically I’m attending NM’s “Sales School” all this week.
Today was the first day, bright and early at 8am right here in the Appleton office. It was actually a very interesting and informative day. I was able to get a better feeling for the entire process that financial representatives go through, which, by the way, is more than pushing the product. In fact, as financial reps, the last thing we think about in the process is the actual products. That doesn’t mean we won’t know what we’re talking about, but rather that we focus in on what the client’s situation currently is and where they want to be. We then take all the info we collect and use that to determine what would be the best products to “fill the gaps” in their current financial plan. I really love that I’m working for a company that honestly DOES put the customer’s needs first.
[Side note: Did you know that even though 9/11 was officially considered an act of WAR, meaning life insurance policies don't have to pay out death benefits, NM defined it as an act of TERRORISM and paid out millions to cover people's losses? And they did so without a lot of death certificates.]
I’m still feeling pretty good about this experience and am excited to get out there. It’s stressful right now, though, because the sales school classes fell right on finals week here at Lawrence. Ah, the disadvantages of the trimester system. But my professors have been very understanding and are letting me take my finals in the evening so I don’t have to miss class.
I’ll definitely be glad when finals are over, though, so I can put all of my energy into this internship.
(Mallory Carl, ’08 is an Economics major interning at Northwestern Mutual Financial Network in Appleton, WI.)
If you’re participating in a Lawrence University Internship this summer and would like to blog about your experience, submit an entry here.