I spoke with Malcolm Davis, who graduated from Lawrence University in 2023 with majors in Government and Music. He currently works as an HR Generalist at the University of Wisconsin–Madison, where he provides HR support across his unit. He shared how his liberal arts background at Lawrence helped him build strong communication and critical thinking skills that are useful in HR work.
Malcolm entered UW–Madison through a two-year HR rotational program. The program included four rotations, each lasting about six months, where he worked with different HR teams across the university. This allowed him to see how HR functions in different units and build a broad skill set. After completing his final rotation, he was transitioned directly into his current HR Generalist role.
When discussing communication skills in interviews, Malcolm emphasized that conversation matters a lot, especially for nervous or less experienced candidates. Communication is evaluated from the very beginning, including how confidently someone answers the phone, greets the interviewer, asks questions, and structures their responses. He strongly recommended using structured frameworks like the STAR method or PAR (Problem, Action, Result) to tell clear and compelling stories.
Malcolm also explained that interview behavior can strongly influence hiring decisions, especially in later rounds. Paying attention to instructions is critical. For example, not reading an email carefully about camera preferences can be a negative signal. He advised candidates to ask questions if they are confused and to always ask at least three thoughtful questions about the role, the organization, or next steps.
Finally, he shared an example of a candidate whose resume did not seem very strong at first because she lacked direct HR experience. However, during the interview, she gave a compelling story about her work as a Resident Assistant, connecting it to HR skills like policy enforcement, documentation, and follow-up. By clearly explaining her experience using the STAR method, she stood out as a strong candidate. This highlights that you don’t need to be nervous if you don’t have direct experience with the roles you are applying to. If you can explain your skills in a compelling way, you can still be eligible for the position.
