MyLU Insider

Ken Anselment

Author: Ken Anselment

Changes in the Communications Office

As many of you know, the sweet songs of retirement reached the ears of two members of the communications team: Craig Gagnon, our associate vice president, and Rick Peterson, our director of media relations. (In case you missed our story about Rick’s 39 years at Lawrence, here it is, along with our thanks to so many in our community who contributed to it.)

Last week we announced that Megan Scott will join us this fall to lead our communications team. And just yesterday we officially launched the search for a new Director of Public Information.

Because we are not yet fully staffed on our communications team, we are asking for some help and open-mindedness from our campus colleagues with projects they are sending into the office. Due to these changes and available resources, that may mean the communications team may not be able to produce every request but can provide information and resources on how you can complete your project. Your colleagues in the communication office will work with each project request on an individual basis, seeking the most efficient and effective path to production and distribution.

In the meantime, please direct media requests and inquiries to the Office of Communications at 920-832-7325 or communications@lawrence.edu.

A new chapter for Craig Gagnon

It turns out that a scuba diving trip has a funny way of clearing one’s mind…

Upon returning from a diving vacation with his wife, Ann, Craig Gagnon (our Associate Vice President of Communication, and a 1976 Lawrence graduate) decided that he kind of likes this vacation thing so much that he’d prefer to do it more often. Which is why, on Tuesday, April 10, he sent the following message to members of the Lawrence family:

Dear friends and colleagues,

I’ve always found it difficult to strike a balance between work and personal life. For most of my career, the balance has tilted toward work. It’s now time for it to swing the other way. That’s why I’m announcing my retirement this summer.

Lawrence teaches the value of lifelong learning and there’s much I still want to learn. I’m planning to use the coming months to treat myself to a sabbatical of sorts: to travel with my wife, to explore some neglected interests and to recharge before setting off in new directions.

As many of you know, Lawrence has been an important part of my life. First as a student, then as a volunteer, later as president of the alumni board and finally as a proud member of the staff. Thanks to all of you who have made this a wonderful journey. It’s been a privilege to work in a community of dedicated and passionate colleagues in support of an outstanding institution. I look forward to seeing you at campus events for many years to come.

Cheers,

Craig

After ably leading Lawrence’s Office of Communication for more than six years, Craig plans to work full-time through commencement in June, at which point, he will transition to part-time status through the end of July. In the meantime, a search for the next leader of our communication team will begin in May, with the hope of having that person on board in time to take full advantage of Craig’s experience and expertise in the transition.

Stay tuned for details about a retirement celebration for Craig… which may or may not be themed around diving.

LUX: New name, slightly new program for admitted students

On Thursday night, Feb. 23 and Friday, Feb. 24, we will welcome dozens of applied and accepted students to Lawrence for our first admitted student open house of the year. We have renamed the program LUX, where we will be shining a light on the Lawrence University experience. (We trust families will not confuse this with our library friends’ search tool of the same name.)

This February program is an addition to our programming this year. We will still offer our two programs in April (9–10 and 23–24). For students who applied and were admitted through one of our Early Action rounds, we are offering this program to capitalize on peak interest at the right time, rather than making them wait till April for “the good stuff.”

For more about the program, please visit the LUX page.

Note to faculty and coaches: In previous open houses, we have encouraged your attendance at lunch to meet and mingle with families. We have changed up the programming, inviting local alumni to mix and mingle at lunch, so you need not feel obliged to attend lunch. (We will not turn you away, however, if you do choose to attend.)

The road to the Washington Post (and other national publications), and the multiplier effect

Last term, back in November, I had the good fortune to see the Washington Post run a piece I had written which shared my views about how parents can avoid predatory practices in college admission.

I’m writing this piece to the Lawrence community to encourage those of you with a compelling, interesting and/or insider’s view to share on a topic to share that view.

(Encouragement—and the help of others—is necessary, as I learned when I went through this process myself.)

As you might know, to help get the Lawrence story “out there,” we lean on the expertise and connections of others, which is why we work with a public relations firm, Morrison & Tyson (which recently married another firm, Dick Jones, and gave up its name in the arrangement). Our contact there, Maggy Ralbovsky, has many contacts in the media world and knows how to help place articles written by members of the Lawrence faculty or staff, which she has done for colleagues like Jason Brozek, Tim Troy, Peter Glick and Dena Skran. She is the one who helped my article see the light of day.

… but it took more than two months of darkness before it actually saw that light.

I wrote the piece back in late August, right as the school year was starting at Appleton North, and right after my wife and I received a letter trying to manipulate our hopes and fears about the college admission process for our son into financial gain for its sender.

I originally intended to submit it to the Post-Crescent, but first sent it to Craig Gagnon and Rick Peterson in our communication office, to get their feedback on it. (As our media relations expert, Rick is particularly adept at helping shape pieces I and others have written so that they are in a form and have a view that is likely to gain traction with a newspaper. He has pitched thousands of stories himself, so he knows what might work and what might not. Tom Ziemer, our editor, has considerable experience with journalism himself and is another great asset we have on the communication team.)

Craig and Rick then shared my piece with Maggy to see whether she thought it might have a chance at a national audience. (She did.) She read it, made a handful of edit suggestions, some of which I accepted, others of which I rejected, because—at least in my mind—they would have obscured my voice.

Maggy then sent the piece out to her network of cascading options. She thought it might get some traction with the Washington Post, so she started there. If it didn’t catch, we would go with plan B, and plan C, and plan D. (She had at least that many plans.)

After about a week, Maggy contacted us to let us know that Valerie Strauss of the Post had, in fact, expressed an interest, and that she was planning to run the piece within the week.

So we waited a week.

No article.

And another week.

Still no article.

Maggy told us she hadn’t heard anything back from Valerie for a couple of weeks, but that we should sit tight, that it would be worth it.

So we waited another couple of weeks.

Meanwhile, Maggy had tried a couple more times with Valerie Strauss, to no avail.

We asked Maggy if we should go with Plan B. She advised that it would be my call (like any author’s call) to pull and move to Plan B, but gently suggested that we wait a little longer, that these things take time.

Another month went by.

And then—poof!—it appeared on Tuesday, November 1, 2016.*

As Craig Gagnon has pointed out to me, this was definitely worth the wait, because the “multiplier effect” of the piece—and others written by members of the Lawrence University community—can be significant as we not only raise the visibility of Lawrence, but also inform people’s views of how we think and work here. (Such efforts matter as we strive to make more people in the world aware of this special place through earned media, in addition to bought media.)

Start with the Washington Post, which runs the piece in print and online, including its social media channels. Their readers, viewers and followers refer, repost or retweet it, and it spreads from there. (If Lawrence grad and ABC Chief Foreign Correspondent, Terry Moran, retweets it, his 1.2 million followers will see it.)

News aggregators, like UBDaily (Undergraduate Business), may pick it up a few days later and re-run it.

Kasey Corrado, Lawrence’s social media director, will also post pieces where Lawrence is mentioned or where a member of the community publishes a view that may be of interest to our followers. She promotes the pieces through Facebook, Twitter, Instagram, Snapchat … how she keeps up with all of the channels, let alone manages them as strategically as she does, is remarkable. (Like Rick, Kasey provides sound advice on what may gain traction and has excellent ideas on how to frame a piece for social media.)

As my mother will often say, “To make a long story short” (usually when she is in the process of making a long story longer), if you’re thinking about writing a piece for a national audience, please write it.

And know that the route from your mind and fingertips to the minds and eyes of general readers far beyond Lawrence may be of indeterminate length and windiness but that your piece will find its way there.

Thank you to all of you who have submitted pieces like this that have appeared in national and regional publications.

And thank you to those of you who have yet to do so, but will.

Your work matters.

 

*It should be noted that this is but one example to illustrate the value of patience. Many/most submissions do not take as long to see the light of day once an editor indicates an interest. (CG)