practice, practice, practice
Today the Appleton interns had a mentoring session with our College Unit Director, Matt, as we usually do on Thursday afternoons. The normal pattern of these meetings is for Matt to make sure we all understand certain products and how to run ledgers for clients. Today, however, we were practicing our “red letter language.” This is basically the language we are taught to use when speaking to clients. The method used to practice our language was the dreaded tape recorder. Matt played the client as each of us used our language in both a telephoning situation and the occurrence of an initial meeting. Let’s just say I’m going to have to put some more time into memorizing my language.
It’s been a slow week otherwise, what with the holiday and all. Hopefully next week will pick up.
(Mallory Carl, ’08 is an Economics major interning at Northwestern Mutual Financial Network in Appleton, WI.)
If you’re participating in a Lawrence University Internship this summer and would like to blog about your experience, submit an entry here.