General

Category: General

Pharmacy Technician – A Vital Role in Healthcare

When we think of careers in healthcare, doctors and nurses often come to mind. However, Pharmacy Technicians play a crucial behind-the-scenes role in ensuring patients receive the right medications safely and efficiently. As demand for prescription medications continues to rise, so does the need for skilled pharmacy technicians who can support pharmacists in dispensing medications and providing excellent patient care.

What Do Pharmacy Technicians Do?

Pharmacy Technicians are healthcare professionals who assist pharmacists in preparing and dispensing medications. Their responsibilities include:

🔹 Filling prescriptions – Measuring and packaging medications as directed by a licensed pharmacist.
🔹 Managing inventory – Stocking shelves, ordering supplies, and ensuring medications are stored properly.
🔹 Processing insurance claims – Handling billing and insurance verification for patients.
🔹 Providing customer service – Answering patient questions (within their scope) and referring more complex concerns to the pharmacist.
🔹 Compounding medications – In some settings, pharmacy technicians may mix medications following strict safety protocols.
🔹 Maintaining patient records – Ensuring accurate documentation of prescriptions and medical histories.

Pharmacy technicians serve as an essential link between patients, pharmacists, and healthcare providers, making sure medications are dispensed accurately and efficiently.

Where Do Pharmacy Technicians Work?

Pharmacy Technicians have diverse employment opportunities in various healthcare and retail settings, including:

🏥 Hospitals and Medical Centers – Working alongside healthcare teams to distribute medications for inpatient care.
💊 Retail Pharmacies – Assisting customers in chain pharmacies like Walgreens, CVS, or local independent pharmacies.
🏛️ Long-Term Care Facilities – Providing medications to nursing homes, assisted living centers, and rehabilitation facilities.
🔬 Compounding Pharmacies – Specializing in preparing customized medications for patients with unique medical needs.
🚛 Mail-Order and Online Pharmacies – Processing and shipping prescriptions for remote patients.
🏢 Pharmaceutical Companies – Supporting research, manufacturing, and distribution of medications. The versatility of this role allows Pharmacy Technicians to work in environments that match their interests and career aspirations.

Who Do They Work With?

Pharmacy Technicians collaborate with a variety of professionals in the healthcare and pharmaceutical industries, including:

👨‍⚕️ Pharmacists – Working under the supervision of licensed pharmacists to dispense medications.
🩺 Doctors and Nurses – Coordinating prescription orders for patient care.
📜 Insurance Specialists – Handling coverage and reimbursement for medications.
👩‍💼 Customers and Patients – Providing excellent customer service and addressing concerns about prescriptions.

They are an integral part of the healthcare system, ensuring patients receive timely and safe access to their medications.

What is the Job Outlook for Pharmacy Technicians?

The demand for Pharmacy Technicians is steadily increasing, driven by an aging population, expanded healthcare services, and growing pharmaceutical needs.

📈 Job Growth: According to the Bureau of Labor Statistics (BLS), employment of pharmacy technicians is expected to grow 5% from 2021 to 2031, in line with the national average for all occupations.
💰 Salary Potential: The median annual wage for Pharmacy Technicians is around $37,790, with opportunities for higher earnings in hospitals, specialty pharmacies, and government settings.
🌍 Career Advancement: Pharmacy Technicians can pursue additional certifications, specialize in areas like sterile compounding, or even advance into pharmacist roles with further education. With increased automation and evolving pharmacy practices, the role of Pharmacy Technicians continues to expand, offering new and exciting career opportunities

How Do I Become a Pharmacy Technician?

Becoming a Pharmacy Technician requires a combination of education, training, and certification. Here’s how to get started:

1️⃣ Meet Educational Requirements – A high school diploma or GED is typically required. Some states may have additional requirements.
2️⃣ Complete a Pharmacy Technician Training Program – Many community colleges, vocational schools, and online programs offer certification programs lasting 6 months to 2 years.
3️⃣ Gain Hands-On Experience – Some states require internships or on-the-job training to develop practical skills.
4️⃣ Obtain Certification – Many employers prefer or require certification from organizations like:

  • Pharmacy Technician Certification Board (PTCB) – Administers the Certified Pharmacy Technician (CPhT) exam.
  • National Healthcareer Association (NHA) – Offers the ExCPT (Exam for the Certification of Pharmacy Technicians).
    5️⃣ Maintain Certification and Continue Education – Most certifications require renewal every two years, often requiring continuing education credits.

Some states require licensure, so it’s important to check local regulations before pursuing this career

In the Know: Professional Organizations and Resources

To stay informed and advance in this career, consider these professional organizations:

🔹 Pharmacy Technician Certification Board (PTCB) – Offers certification and continuing education.
Website: https://www.ptcb.org

🔹 National Healthcareer Association (NHA) – Provides pharmacy technician exams and career resources.
Website: https://www.nhanow.com

🔹 American Association of Pharmacy Technicians (AAPT) – Supports networking, advocacy, and education for pharmacy techs.
Website: https://www.pharmacytechnician.com

🔹 National Pharmacy Technician Association (NPTA) – Offers training, courses, and professional development.
Website: https://www.pharmacytechnician.org These organizations provide valuable training, certification guidance, and career support for aspiring Pharmacy Technicians.

Conclusion

Pharmacy Technicians are essential members of the healthcare team, ensuring that patients receive the right medications safely and efficiently. This career is ideal for those who are detail-oriented, enjoy working in a healthcare setting, and want to play a direct role in patient well-being.

With strong job prospects, diverse work environments, and opportunities for advancement, becoming a Pharmacy Technician is a rewarding path for those interested in pharmaceutical sciences and healthcare support.

Ready to start your journey? Explore certification programs and take the first step toward an exciting career in pharmacy today!  Reach out to the Career Center via email at  careercenter@lawrence.edu or book an appointment by clicking Here.

References

American Association of Pharmacy Technicians. (n.d.). About AAPT. Retrieved from https://www.pharmacytechnician.com

Bureau of Labor Statistics. (2022). Pharmacy Technicians: Occupational outlook handbook. U.S. Department of Labor. Retrieved from https://www.bls.gov/ooh/healthcare/pharmacy-technicians.htm

National Healthcareer Association. (n.d.). Pharmacy technician certification (ExCPT). Retrieved from https://www.nhanow.com/certifications/pharmacy-technician

National Pharmacy Technician Association. (n.d.). Pharmacy technician career information and training. Retrieved from https://www.pharmacytechnician.org

Pharmacy Technician Certification Board. (2023). Certified Pharmacy Technician (CPhT) program. Retrieved from https://www.ptcb.org

U.S. Food and Drug Administration. (2021). The role of pharmacy technicians in medication safety. Retrieved from https://www.fda.gov/drugs

Dennis Boakye ’26 is a junior with a major in Neuroscience and a minor in Mathematics. He is also a co-president of the Neurolawrence Club and the Synthetic Biology Club and the treasurer for the American Medical Student Association (AMSA, Lawrence Chapter) and the Black Student Union (BSU). Dennis is the current career peer educator for the Health and Medicinal Professions (HMP) and the Physical and Natural Sciences (PHN) career communities at Lawrence University. Connect with Dennis on LinkedIn.

Career Spotlight: Corrections Officer in Mental and Behavioral Health – Bridging Security and Care

When we think of law enforcement, we often imagine officers patrolling streets or investigating crimes. But inside correctional facilities, there’s a growing need for professionals who not only maintain security but also play a critical role in mental and behavioral health care. Corrections Officers specializing in mental and behavioral health are at the intersection of public safety and rehabilitation, ensuring that incarcerated individuals with mental illnesses receive the care and structure they need.

Could this be the right career for you? Read on to learn more about this vital role in the criminal justice and healthcare systems.

What Do Corrections Officers in Mental and Behavioral Health Do?

Corrections Officers working in mental and behavioral health settings take on a dual role: they enforce facility rules and security protocols while also assisting in the care and rehabilitation of inmates with psychiatric conditions. Their responsibilities often include:

🔹 Monitoring inmates with mental health conditions – Recognizing signs of distress, preventing self-harm, and ensuring safety.
🔹 De-escalation and crisis intervention – Using specialized techniques to calm individuals experiencing psychiatric episodes.
🔹 Collaborating with medical and mental health professionals – Coordinating with psychologists, social workers, and psychiatric nurses to implement treatment plans.
🔹 Administering mental health programs – Helping to facilitate therapy sessions, medication distribution, or vocational rehabilitation programs.
🔹 Ensuring compliance with care protocols – Making sure inmates follow prescribed treatments, attend counseling, and engage in structured activities.
🔹 Assisting in reentry and rehabilitation efforts – Preparing inmates with mental illnesses for life after incarceration by ensuring they have access to resources and treatment plans.

This specialized role requires a balance of discipline, patience, and empathy, as these officers work with some of the most vulnerable individuals in the criminal justice system.

Where Do These Officers Work?

Corrections Officers in mental and behavioral health settings are found in a variety of institutions, including:

🏥 Psychiatric Correctional Facilities – Secure mental health hospitals for inmates requiring intensive psychiatric care.
🏛️ Specialized Mental Health Units in Prisons & Jails – Units designed for inmates with severe mental illnesses.
🚔 Juvenile Detention Centers – Facilities where young individuals with behavioral health concerns are housed and rehabilitated.
🏡 Reentry Programs & Halfway Houses – Transitional facilities helping inmates reintegrate into society with continued mental health support.
📍 Community-Based Corrections Programs – Probation or parole programs focused on behavioral health rehabilitation.

The work environment varies significantly based on the institution, but all demand vigilance, compassion, and specialized training to manage individuals with psychiatric conditions effectively.

Who Do They Work With?

Corrections Officers in mental and behavioral health work with a multidisciplinary team, including:

👩‍⚕️ Psychologists & Psychiatrists – Providing inmate evaluations, therapy, and treatment plans.
💊 Psychiatric Nurses – Assisting in medication administration and monitoring mental health symptoms.
👮 Law Enforcement & Probation Officers – Coordinating with outside agencies for post-incarceration care.
📜 Case Managers & Social Workers – Helping inmates transition back into the community with appropriate mental health support.
🏛️ Judicial Officials & Advocacy Groups – Ensuring that the rights and treatment needs of inmates are met.

These collaborations allow for comprehensive mental health care within the correctional system, helping inmates receive necessary treatment while ensuring public safety.

What is the Job Outlook for This Profession?

The demand for Corrections Officers specializing in mental and behavioral health is on the rise due to increasing awareness of mental illness within the criminal justice system.

📈 Rising Demand: With approximately 37% of incarcerated individuals in state and federal prisons and 44% in jails experiencing mental health issues, the need for trained corrections personnel in this field is higher than ever.
💰 Salary Potential: The median salary for general Corrections Officers is around $48,000 per year, but those specializing in mental health may earn more depending on training, certifications, and facility type.
🌍 Career Growth: Many Corrections Officers transition into forensic psychology, social work, crisis intervention, or law enforcement leadership roles.

This field is evolving rapidly, with many facilities shifting toward a more rehabilitative model rather than focusing solely on incarceration.

How Do I Become a Corrections Officer in Mental and Behavioral Health?

Interested in this career path? Here’s how to get started:

1️⃣ Meet the Basic Requirements – Most positions require a high school diploma or GED, U.S. citizenship, and completion of a background check. Some roles may require prior law enforcement or military experience.
2️⃣ Complete Corrections Academy Training – Officers must undergo specialized training in security protocols, legal procedures, and crisis intervention techniques.
3️⃣ Pursue Mental Health Training – Some institutions require or prefer candidates with education in psychology, social work, or criminal justice. Additional training in de-escalation techniques, suicide prevention, and trauma-informed care is highly beneficial.
4️⃣ Obtain Certifications – Specialized certifications in Crisis Intervention Training (CIT), Mental Health First Aid, or Correctional Behavioral Health can improve job prospects.
5️⃣ Gain Experience & Specialize – Many officers start in general corrections before transferring to mental health units or psychiatric facilities. Some pursue higher education in criminal justice or forensic psychology for career advancement.

In the Know: Professional Organizations and Resources

To stay informed and advance in this career, consider these professional organizations:

🔹 American Correctional Association (ACA) – Offers training, policy development, and networking for corrections professionals.
Website: https://www.aca.org
🔹 National Institute of Corrections (NIC) – Provides free training programs focused on mental health in corrections.
Website: https://nicic.gov
🔹 Crisis Intervention Team (CIT) International – Specializes in mental health and de-escalation training for law enforcement and corrections officers.
Website: https://www.citinternational.org
🔹 Correctional Mental Health Training Initiative (CMHTI) – Offers courses on managing inmates with psychiatric conditions.
Website: https://cmhti.com

These organizations provide valuable resources for those looking to enhance their skills, stay updated on best practices, and advance in their careers.

Conclusion

Corrections Officers in mental and behavioral health are more than just enforcers of rules—they are vital caregivers, mentors, and crisis responders. Their work ensures that inmates with mental illnesses receive treatment, structure, and support, reducing the likelihood of recidivism and promoting safer communities.

If you’re passionate about law enforcement, mental health, and rehabilitation, this career might be the perfect fit for you. With the right training and mindset, you can make a meaningful impact in the lives of individuals who need both security and care.

Are you ready to be part of the change? Start exploring training programs and job opportunities today! Reach out to the Career Center via email at careercenter@lawrence.edu or book an appointment by clicking Here.

References

American Correctional Association. (n.d.). Professional development and certification. Retrieved from https://www.aca.org

Bureau of Justice Statistics. (2021). Indicators of mental health problems reported by prisoners and jail inmates, 2011-2012. U.S. Department of Justice. Retrieved from https://bjs.ojp.gov

Crisis Intervention Team International. (n.d.). CIT for corrections: Specialized training in mental health crisis response. Retrieved from https://www.citinternational.org

Federal Bureau of Prisons. (2023). Mental health services. U.S. Department of Justice. Retrieved from https://www.bop.gov

National Institute of Corrections. (n.d.). Managing mental illness in jails and prisons. U.S. Department of Justice. Retrieved from https://nicic.gov

Substance Abuse and Mental Health Services Administration (SAMHSA). (2022). Criminal justice and behavioral health: Strategies for improving outcomes. Retrieved from https://www.samhsa.gov

Dennis Boakye ’26 is a junior with a major in Neuroscience and a minor in Mathematics. He is also a co-president of the Neurolawrence Club and the Synthetic Biology Club and the treasurer for the American Medical Student Association (AMSA, Lawrence Chapter) and the Black Student Union (BSU). Dennis is the current career peer educator for the Health and Medicinal Professions (HMP) and the Physical and Natural Sciences (PHN) career communities at Lawrence University. Connect with Dennis on LinkedIn.

Entry Level Operation Jobs

When you hear “operations,” you might think of logistics, supply chains, or even factory floors—but the truth is, operations are the heart of every business. It’s where strategy meets execution, ensuring everything runs smoothly, efficiently, and profitably.

If you’re someone who loves problem-solving, streamlining processes, and working behind the scenes to make big things happen, an entry-level operations job could be your perfect starting point. In this blog, we’ll cover the basics: what these roles involve, the skills you need, and how you can launch a successful career in operations.

What Is an Operations Job?

Operations roles focus on managing, improving, and overseeing the internal systems that keep a business running smoothly. This can include everything from supply chain management and logistics to project coordination and process optimization.

Key responsibilities often include:

  • Monitoring business processes and making improvements
  • Managing inventory, schedules, or staff
  • Analyzing operational data to improve efficiency
  • Ensuring compliance with company policies and regulations
  • Coordinating between various departments

Top Entry-Level Operations Jobs

  1. Operations Coordinator
    • What They Do: Handle day-to-day operations, schedule meetings, track project timelines, and ensure deadlines are met.
    • Skills Needed: Time management, multitasking, and communication.
    • Growth Path: Operations Manager → Director of Operations → VP of Operations.
  2. Logistics Coordinator
    • What They Do: Oversee the movement of goods and materials, manage transportation schedules, and track shipments.
    • Skills Needed: Problem-solving, organizational skills, and attention to detail.
    • Growth Path: Logistics Manager → Supply Chain Manager → Director of Logistics.
  3. Supply Chain Analyst
    • What They Do: Analyze supply chain data to optimize processes, reduce costs, and improve efficiency.
    • Skills Needed: Data analysis, Excel, and knowledge of ERP systems.
    • Growth Path: Senior Analyst → Supply Chain Manager → Director of Supply Chain.
  4. Project Coordinator
    • What They Do: Assist project managers in executing company projects, managing resources, timelines, and communication.
    • Skills Needed: Organizational skills, teamwork, and project management tools like Asana or Trello.
    • Growth Path: Project Manager → Program Manager → Director of Project Management.
  5. Operations Assistant
    • What They Do: Support operational managers with administrative tasks, process documentation, and reporting.
    • Skills Needed: Administrative skills, attention to detail, and basic data entry.
    • Growth Path: Operations Associate → Operations Specialist → Operations Manager

Whether you’re drawn to logistics, supply chain management, or project coordination, there’s plenty of room for growth and specialization. So, if you’re ready to dive into a dynamic field that rewards innovation, leadership, and efficiency, a career in operations could be your next big move!

Your Guide to Entry-Level Insurance Jobs: Opportunities, Skills, and Growth

The insurance industry is often seen as a world of policies, premiums, and paperwork, but beneath the surface lies a dynamic sector full of growth opportunities, career advancement, and the chance to make a real difference in people’s lives. Whether you’re a recent graduate or someone looking for a career change, entry-level insurance jobs can offer the perfect gateway into a stable, rewarding, and evolving industry.

In this article, we’ll dive into the various entry-level roles available in the insurance field, the skills you need to succeed, and why this could be the career path you’ve been searching for.

Top Entry-Level Insurance Jobs

  1. Insurance Sales Agent
    • What They Do: Help clients choose the right insurance policies for their needs (health, auto, life, property).
    • Skills Needed: Strong communication, sales techniques, and customer service.
    • Growth Path: Senior Agent → Sales Manager → Director of Sales.
  2. Claims Adjuster
    • What They Do: Investigate insurance claims to determine the company’s liability and appropriate payouts.
    • Skills Needed: Analytical thinking, negotiation, and attention to detail.
    • Growth Path: Senior Claims Adjuster → Claims Supervisor → Claims Manager.
  3. Underwriter
    • What They Do: Assess risk factors to decide whether to offer insurance coverage and at what terms.
    • Skills Needed: Analytical skills, data analysis, and decision-making.
    • Growth Path: Senior Underwriter → Underwriting Manager → Chief Underwriter.
  4. Customer Service Representative (CSR)
    • What They Do: Handle policy inquiries, update account information, and resolve customer complaints.
    • Skills Needed: Problem-solving, communication, and empathy.
    • Growth Path: Senior CSR → Team Lead → Customer Service Manager.
  5. Insurance Analyst
    • What They Do: Analyze data to help insurance companies assess risk, market trends, and profitability.
    • Skills Needed: Data analysis, Excel, and reporting.
    • Growth Path: Senior Analyst → Risk Manager → Director of Risk Analysis.

If you’re looking for a career with job security, competitive pay, and clear paths for advancement, an entry-level job in insurance could be your perfect starting point. You’ll not only gain valuable skills but also help individuals and businesses safeguard their futures.

So, whether you’re an aspiring analyst, a natural-born salesperson, or a people-first problem solver, the insurance industry is full of opportunities for growth and success.

Top 5 Entry Level Data Science Roles for Graduates

With the growth of big data and artificial intelligence, data science has become one of the most popular professions. Understanding the various entry-level professions can help fresh graduates break into the sector and begin a successful career. Whether you have a background in statistics, computer science, business analytics, or engineering, there is a position that matches your abilities and interests.

Here are the top five entry-level data science positions that recent graduates should explore.

1. Data Analyst

A Data Analyst collects, processes, and interprets data to help businesses make informed decisions. They focus on identifying trends, creating visualizations, and generating reports.

Key Skills Needed

  • SQL for data extraction
  • Excel for data manipulation
  • Python or R for analysis
  • Data visualization tools (Tableau, Power BI)

2. Machine Learning Engineer (Entry-Level ML Engineer)

A Machine Learning Engineer builds and deploys machine learning models that help automate tasks and improve decision-making. Unlike data analysts, ML engineers focus on model development and optimization.

Key Skills Needed

  • Strong programming skills in Python (NumPy, Pandas, TensorFlow, PyTorch)
  • Understanding of machine learning algorithms
  • Experience with cloud computing (AWS, GCP, Azure)
  • Knowledge of data structures and software engineering principles

3. Data Scientist (Junior/Associate Level)

A Junior Data Scientist analyzes complex datasets, builds predictive models, and provides insights that drive business decisions. They focus on statistics, machine learning, and experimental design.

Key Skills Needed

  • Statistical modeling and hypothesis testing
  • Python/R for data science (Scikit-learn, Statsmodels)
  • SQL for querying large datasets
  • Data visualization (Matplotlib, Seaborn)

4. Business Intelligence (BI) Analyst

A BI Analyst helps businesses optimize performance by analyzing key metrics and creating dashboards. They focus on high-level reporting rather than deep machine learning.

Key Skills Needed

  • SQL for database management
  • Dashboard creation (Power BI, Tableau, Looker)
  • Data storytelling and reporting
  • Business acumen and domain knowledge

5. Data Engineer (Entry-Level)

A Data Engineer focuses on building and maintaining data pipelines, ensuring data is available for analysts and scientists. They work on ETL (Extract, Transform, Load) processes and database management.

Key Skills Needed

  • Strong SQL and database management
  • Big Data frameworks (Hadoop, Spark)
  • Python (Pandas, PySpark)
  • Cloud platforms (AWS, GCP, Azure)

Breaking into data science can be overwhelming, but knowing your strengths and choosing the right entry-level role can make the process easier. Whether you start as a Data Analyst or jump straight into Machine Learning Engineering, continuous learning and hands-on projects will help you advance in your career.

Data Analytics in Sports

In today’s sports world, data analytics has become a game-changer. Whether it’s optimizing player performance, refining team strategies, or enhancing fan engagement, data-driven decision-making is reshaping how sports are played and managed. From professional leagues like the NBA, NFL, and EPL to amateur and college-level teams, data analytics is giving teams a competitive edge like never before.

How Data Analytics is Used in Sports:

1. Performance Analysis and Player Development

Coaches and sports analysts now rely on data to track player performance metrics such as speed, endurance, accuracy, and reaction time. Wearable technology like GPS trackers, heart rate monitors, and motion sensors provide real-time data, helping coaches fine-tune training programs.

Example: The English Premier League’s teams use GPS trackers to monitor player movement and workload, preventing injuries and optimizing performance.

2. Team Strategy and Game Tactics

Data analytics helps coaches understand opponents’ weaknesses and create optimal strategies. By analyzing historical data, teams can predict game patterns, assess player matchups, and adjust tactics accordingly.

Example: In the NBA, teams like the Golden State Warriors use shot analytics to determine high-percentage shooting zones, influencing their three-point-heavy offensive strategy.

3. Fan Engagement and Sports Business Analytics

Data isn’t just for teams—it enhances the fan experience too. From personalized content recommendations to dynamic ticket pricing, sports organizations use data analytics to improve engagement and revenue generation.

Example: The NFL uses fan behavior analytics to enhance marketing strategies, boosting merchandise sales and increasing viewership.

Key Technologies Driving Sports Analytics:

  • Artificial Intelligence & Machine Learning: Predictive modeling for player performance and injury risk.
  • Wearable Technology: Tracks real-time physiological data for training optimization.
  • Video Analysis Software: Breaks down game footage for tactical analysis.
  • Big Data & Cloud Computing: Stores and processes vast amounts of sports data.

Data analytics is revolutionizing sports, providing deeper insights, optimizing performance, and transforming how teams strategize. As technology advances, data-driven decision-making will become an even bigger part of the game.