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Category: University Announcements

Sole Burner Race – Road Closure Notice

This year’s 42nd annual American Cancer Society Sole Burner 5K walk/run will be taking place on Saturday morning, May 11 at City Park. They will be using a good part of their “traditional” course utilizing the College Avenue Bridge for the first and last thirds of the event. Streets on the route will likely be blocked off starting around 8:55. a.m. Walkers and runners will start from City Park at 9 a.m., and it is expected that all walkers will be past the bridge by 9:40 a.m. Streets on the route will likely open before that time when the last walker goes by. Note that streets directly around City Park will be blocked off earlier.

For those of you in the Lawrence area south of College, Lawe Street is open and there is access to Lawe Street from Alton Street. However, Lawe Street will be closed at the Newberry trail from approximately 9-9:55 a.m. The Newberry trail is also the middle part of the course.

Sole Burner Route Map

Listed below are expected closed times:

  1. 8:50-9:40 a.m. | College Avenue (full road) | To the bridge and roundabout from Meade St
  2. 9-10 a.m. | Lawe/E. South River | E. South River is open, but traffic cannot go south on Lawe to this area as the Newberry Trail will be used for the event.
  3. 8:55-9:20 a.m. | Lawe/Franklin | After opening, you can take Lawe north out of downtown.
  4. 8:55-10:10 a.m. | E. South Island/Olde Oneida and Eagle Flats Parkway/Olde Oneida
  5. 8:55-10:20 a.m. | College/Drew | You will likely be allowed west via College until about 9:10 a.m.
  6. 8:55-10:25 a.m. | Washington/Drew | You will be allowed west via Washington until about 9:10 a.m.
  7. 8:50-10:15 a.m. | Newberry Trail

There is about a 10-15 minute window of no way out of the downtown area, except for emergencies.

We hope this notice will help with your morning planning. If you are home, we’d love to have you come out and cheer on the participants as we attempt to raise over $200,000 to fight cancer. 

Can’t beat us? Join Us! As a thank you for your support, please use the discount code 24NEIGHBOR to get $5 off your registration fee when you register for the Sole Burner 5K Walk/Run at www.soleburner.org. 

LUaroo volunteers needed!

As we get closer to the end-of-year LUaroo celebration, we are looking for staff or faculty members who are interested in volunteering their time supporting the festival and being present day of to assist student leaders. 

LUaroo is an annual student run music festival that takes place over Memorial Day Weekend. There are typically two days of music, with a mix of on campus and off campus performers. The festival is held annually on Memorial Day weekend on Main Hall Green and is one of the events that students most look forward to every year! 

If you are able to volunteer a few hours of your weekend on May 25-26, please sign up on this form! Primarily, we just need assistance keeping an eye out and making sure everyone is safe, but at times we will need staff to operate golf carts to assist the student organizers. We are hoping to have at least one staff/faculty volunteer at the festival to assist with the event and Campus Safety will be present the entire event on both days. Our students have worked hard to put on a successful festival and your support is greatly appreciated! 

Thank you so much for your assistance! 

Anders Hanhan ’24
Student Engagement Fellow
Office of Student Engagement, Activities, and Leadership
hanhana@lawrence.edu | (920) 832-7289

Planned Power Outage During Spring Break

Updated: March 17, 2024

Electric service restoration is scheduled for today, Sunday, March 17, 2024.

Service will go down at 5:00 p.m. as we transition from generator power back to our regular power. We anticipate restoring service by 9:00 p.m.

Campus will be open for all normal activity as of Monday morning.

We will share additional updates as early as possible.

Sincerely,

Crisis Management Team

Jump to Frequently Asked Questions: General Questions | Employee Questions | Student Questions | Outage Map

Updated: March 14, 2024

Please be reminded about the important utility work that will impact campus power distribution during spring break.

It is important that office equipment and computers are unplugged, and freezers are defrosted by end of day Friday, March 15.

Work is scheduled to begin Saturday, March 16, 2024. Disruptions to electrical service are detailed below.

On Saturday, March 17, power will be down from 5 to 9 p.m. as we transition from our regular power source to the generators. We will alert you when the campus is on generator power. During this time, the campus will operate normally. At the conclusion of the work, power will be down for several hours as we transition from generator power back to our regular power source. We will communicate with you as early as possible in preparation for the second shutdown.

We are working closely with We Energies and the city of Appleton to minimize disruption and restore full service as soon as possible. Updates will be provided via email, with reminder links on Banner and MyLU to easily find the latest information, including updated FAQs. Please refer to the previous email (below) and current FAQs for additional information.

Thank you for your patience and understanding.

Sincerely,

Crisis Management Team

Updated: March 1, 2024

Dear Campus Community, 

Campus leadership is preparing for a planned power outage during spring break that will impact operations for much of campus. The outage, which will last multiple days, comes as We Energies makes repairs to a damaged electrical cable that runs beneath Lawe Street (near SLUG). We Energies, in consultation with the City of Appleton and Lawrence, will conduct the repairs during spring break when campus is mostly empty. Because We Energies must begin the work (i.e., see the damage) to assess the full scope, the exact timeframe for the outage cannot be known in advance. 

Here’s what we do know: 

  • What parts of campus will be affected during the repairs? We Energies will cut power to all facilities on main campus (so, NOT including: 1025 E South River, Alexander Gym, Banta Bowl, Lawrence Community Music School, Wilson House, all buildings north of Washington Street, or Facilities Operations building – all of which are on a different power grid system). However, normal business operations and work schedules on main campus should not be disrupted because buildings will be powered by temporary generators for the duration of the repair period (see Question 2 under General Questions). 
  • When will the power be shut off? Power will be shut off for two separate periods: 1) at the beginning of the repairs, and 2) at the end of the repairs. The first outage will occur on Saturday, March 16, from 6am to 4pm. Our team will use this timeframe to connect temporary generators that will power campus systems throughout the repair period. The second outage – for reconnecting to the repaired system – will occur no later than Saturday, March 23 (exact time to be determined). Please note that, on both Saturdays, there will be several hours with no power – in the gap between connection from one power source to another. 
  • What buildings on main campus will be powered by generators during the repairs? All campus buildings and facilities will be operational during the repair period because of the temporary generators (see Question 2 under General Questions). 
  • Will employees work remotely during the repairs? No. Campus will have temporary generator power; therefore, employees will maintain normal work schedules during the repair period. 
  • Will students who remain during spring break be able to stay on campus? Yes. All residence halls will be powered by temporary generators during the repair period, and Kaplan’s Café will be open with an expanded menu. 
  • Will door access cards work during the repairs? Buildings that require ID access will continue to operate normally – except potentially during the two outages (see Question 2 under General Questions). Campus Safety will monitor and provide access as needed to buildings. Should you have difficulty accessing your building, please contact Campus Safety: (920) 832-6999 or security@lawrence.edu.  
  • Will buildings/facilities on main campus be open to the public during the repairs? No. There will be no public access to buildings on main campus, including Mudd Library, Warch Campus Center, the Wellness Center, Memorial Chapel, and the Music-Drama Center, during the repair period. 

We are working closely with We Energies and the City of Appleton to manage this process as efficiently as possible. For additional information, please visit our FAQ page or email us directly: crisismanagement@lawrence.edu.

We will continue to update as information becomes available on MyLU. Thank you for your cooperation and patience. 

Crisis Management Team 

Frequently Asked Questions 

As of: March 1, 2024 

Jump to: General Questions | Employee Questions | Student Questions | Outage Map

General Questions 

1. Where is this maintenance work happening? 

The cable to be repaired is underground on S. Lawe Street (near SLUG). 

2. When will the power be shut off?  

Power will be shut off for two separate periods: 1) at the beginning of the repairs, and 2) at the end of the repairs. The first outage will occur on Sunday, March 17, from 5 to 9 p.m. Our team will use this timeframe to connect temporary generators that will power campus systems throughout the repair period. The second outage – for reconnecting to the repaired system – will occur no later than Saturday, March 23 (exact time to be determined). Please note that, on both days, there will be several hours with no power – in the gap between connection from one power source to another. 

3. What will (and will not) be powered during the two outages? (see Outage Map PDF) 

Buildings with emergency backup-generator power (i.e., Hiett, Kohler, Chapman, Trevor, Ormsby, Brokaw, Plantz, Coleman, Shattuck, Sage, Raymond House, Warch, Youngchild, Steitz, Main Hall, Memorial Hall, Memorial Chapel, Wriston, Mudd Library, Music Drama, Buchanan, and Boiler House) will have limited power during the two power outages (see Question 2 under General Questions) – enough to run dedicated equipment (i.e., fire alarm panels, emergency lighting, lab equipment, and IT equipment). However, lighting and normal power will be limited substantially. Buildings not connected to the emergency backup system (Quads 1-6 and Small & Big Executive housing) will be without power in the gap period (see Question 2 under General Questions).

Click to download PDF

4. What parts of campus will be affected during the repairs?  

We Energies will cut power to all facilities on main campus (so, NOT including: 1025 E South River, Alexander Gym, Banta Bowl, Lawrence Community Music School, Wilson House, all buildings north of Washington Street, or Facilities Operations building – all of which are on a different power grid system). However, normal business operations and work schedules on main campus should not be disrupted because buildings will be powered by temporary generators for the duration of the repair period (see Question 2 under General Questions). 

5. What buildings on main campus will be powered by generators during the repairs?  

All campus buildings and facilities will be operational during the repair period because of the temporary generators (see Question 2 under General Questions). 

6. Will buildings/facilities on main campus be open to the public during the repairs?  

No. There will be no public access to university buildings/facilities – including Mudd Library, Warch Campus Center, Memorial Chapel, or Music-Drama Center – during the repair period. We will continue to have Lawrence-hosted admissions visits. 

7. What about events scheduled in Memorial Chapel or other parts of campus during the repairs? 

All events previously scheduled in Memorial Chapel or other parts of campus during the repair period have been canceled/postponed. Please check with sponsoring/host organizations for any information regarding rescheduling versus final cancellation. 

8. What frequently used facilities/services will be unavailable during the repairs?  

All campus facilities will be operational during the repair period – powered by temporary generators. While main campus will be closed to the public during the repair period, university employees will continue normal business operations and schedules. And students, who signed up for Spring Break, will be on campus. 

9. What are Seeley G. Mudd Library hours during the repairs?  

Mudd Library will be open to university students, faculty and staff (but not to the public). Spring Break hours are: 

  • Wednesday, March 13: 8:00 a.m. – 7:00 p.m.
  • Thursday, March 14: 8:00 a.m. – 4:30 p.m.
  • Friday, March 15: 8:00 a.m. – 4:30 p.m.
  • Saturday, March 16: closed 
  • Sunday, March 17: closed 
  • Monday, March 18: 8:00 a.m. – 4:30 p.m. 
  • Tuesday, March 19: 8:00 a.m. – 4:30 p.m. 
  • Wednesday, March 20: 8:00 a.m. – 4:30 p.m. 
  • Thursday, March 21: 8:00 a.m. – 4:30 p.m. 
  • Friday, March 22: 8:00 a.m. – 4:30 p.m. 
  • Saturday, March 23: closed 
  • Sunday, March 24: closed 

10. What are Buchanan Kiewit Wellness Center hours during the repairs? 

Buchanan Kiewit Wellness Center will be open to university students, faculty and staff. Spring Break hours are: 

  • Saturday, March 16: closed 
  • Sunday, March 17: closed 
  • Monday, March 18: 9:00 a.m. – 5:00 p.m. 
  • Tuesday, March 19: 9:00 a.m. – 5:00 p.m.
  • Wednesday, March 20: 9:00 a.m. – 5:00 p.m. 
  • Thursday, March 21: 9:00 a.m. – 5:00 p.m. 
  • Friday, March 22: 9:00 a.m. – 5:00 p.m.
  • Saturday, March 23: closed 
  • Sunday, March 24: 1:00 p.m. – 9:00 p.m. 

11. What are food options on campus during this time?

Spring Break Dining Service Hours are below. Please note that, while Andrew Commons is closed (March 15-23), Kaplan’s Café will be open with an expanded menu. 

Andrew Commons 

  • Thursday, March 14: 7:30 a.m. – 9:30 a.m. 
  • March 15 – March 23: closed 
  • Sunday, March 24: 4:30 p.m. – 7:30 p.m. 

Kaplan’s Café 

  • Thursday, March 14: 7:30 a.m. – 2:00 p.m. 
  • Friday, March 15: 8:00 a.m. – 2:00 p.m. 
  • Saturday, March 16: closed 
  • Sunday, March 17: 8:00 a.m. – 2:00 p.m.
  • Monday, March 18: 8:00 a.m. – 2:00 p.m. 
  • Tuesday, March 19: 8:00 a.m. – 2:00 p.m.
  • Wednesday, March 20: 8:00 a.m. – 2:00 p.m.
  • Thursday, March 21: 8:00 a.m. – 2:00 p.m.
  • Friday, March 22: 8:00 a.m. – 2:00 p.m. 
  • Saturday, March 23: 8:00 a.m. – 2:00 p.m. 
  • Sunday, March 24: 9:00 a.m. – 7:00 p.m.

Kate’s Corner Store 

  • Wednesday, March 13: 11:00 a.m. – 8:00 p.m. 
  • March 14 – March 23: closed 
  • Sunday, March 24: 12:00 p.m. – 7:00 p.m. 

12. Will door access cards work during the repairs?  

Buildings (including residence halls) that require ID access will continue to operate normally – except potentially during the two outages (see Question 2 under General Questions). Campus Safety will monitor and provide access as needed to buildings. Should you have difficulty accessing your building, please contact Campus Safety: (920) 832-6999 or security@lawrence.edu. 

13. Will the elevators work during the repairs? 

During the two power outages (see Question 2 under General Questions), elevators will be shut down. Otherwise, elevators will operate normally during the repair period. 

14. Will wi-fi and remote access work during the repairs? 

Yes. University wi-fi will continue to function – except for some hours during the two power outages (see Question 2 under General Questions). 

15. Will my cellular service work during the repairs? 

Cellular service on your devices will continue to work (if your devices are charged), and university wi-fi will continue to function – except for some hours during the two power outages (see Question 2 under General Questions). However, if you have a Teams voice license, you can install the Microsoft Teams app on your device (e.g., cell phone, tablet, laptop) to make and receive voice calls – even during the power outages. 

16. Will wired phones work during the repairs? 

Physical (hard-wired) phones will not work during the two power outages (see Question 2 under General Questions). Teams phones will work. So, if your line is connected through Teams, you will still have full phone functionality. Further, the phones at the Warch Campus Center Information Desk will work. 

17. Will the LU Help Desk be open during the repairs? 

The LU Help Desk will be open Monday through Friday of Spring Break from 8:00 a.m. to 4:30 p.m. 

18. Will Campus Safety’s phone number work during the repairs? 

Yes. Campus Safety will receive calls at their full number: (920) 832-6999 – not the extension. You can also email: security@lawrence.edu. They will respond as needed. 

Employee Questions 

1. Will employees work remotely during the repairs?  

No. Campus will have temporary generator power; therefore, employees will maintain normal work schedules during the repair period. 

2. Should I unplug appliances and electronics in my office/building before the power outages? 

Yes. Please disconnect appliances and electronics before both power outages (see Question 2 under General Questions). Also, please unplug and defrost all personal fridges. 

Student Questions 

1. How will I access my residence hall during the repairs? 

Card readers will continue to work normally during the repairs – except for some hours during the two outages (see Question 2 under General Questions). If you require assistance with access to your residence hall, please contact Campus Safety: (920) 832-6999 or security@lawrence.edu, or a member of the Residential Education staff (your Area Coordinator or Community Advisor). 

2. Will the wi-fi work during the repairs? 

Yes. University wi-fi will continue to function normally – except for some hours during the two power outages (see Question 2 under General Questions). 

3. What should I do with the food in my personal fridge? 

If you will be away during Spring Break, please remove all items from your personal fridge. Unplug and defrost your fridge prior to the beginning of Spring Break. 

4. Will the community kitchen fridges work? 

Yes. Community kitchen fridges will work – except for some hours during the two power outages (see Question 2 under General Questions). 

6. Will I be able to cook in the community kitchens?  

Yes. You will be able to cook in community kitchens. The Café in Warch will also be open, serving an expanded menu (see Question 11 under General Questions). 

7. Will Campus Safety’s phone number still work during the repairs? 

Yes. Campus Safety will receive calls at their full number: (920) 832-6999 – not the extension. You can also email: security@lawrence.edu. They will respond as needed. 

8. Will there be any events on campus for students during the repairs? 

Yes. Student Life will be coordinating several events and activities. Please stay tuned for more information. 

9. Do I need to unplug anything in my room during the repairs? 

Yes. If you will be away during Spring Break, PLEASE UNPLUG EVERYTHING IN YOUR ROOM – especially unplug and defrost your fridge (see Question 3 under Student Questions). 

10. Will I be able to charge my devices – like my laptop, tablet, and phone – during the repairs? 

Yes. Temporary generators will power buildings and facilities during the repair period. But you should fully charge all devices before the two power outages (see Question 2 under General Questions). 

11. Will I still be able to come back to campus early at the end of Spring Break? 

Yes – if you have signed up for Spring Break. Spring Break registration is open through Sunday, March 10 at 11:59 p.m. 

12. Will Counseling Services be available during the repairs? 

Yes. Counseling Services will operate normally. In the event of an emergency, please contact Campus Safety: (920) 832-6999 or dial 911. 

Planned Power Outage during Spring Break

This email was sent on behalf of Crisis Management Team on Thursday, March 14.

Dear Lawrentians,

Please be reminded about the important utility work that will impact campus power distribution during spring break.

It is important that office equipment and computers are unplugged, and freezers are defrosted by end of day Friday, March 15.

Work is scheduled to begin Saturday, March 16, 2024. Disruptions to electrical service are detailed below.

On Saturday, March 16, power will be down for several hours as we transition from our regular power source to the generators. We will alert you when the campus is on generator power. During this time, the campus will operate normally. At the conclusion of the work, power will be down for several hours as we transition from generator power back to our regular power source. We will communicate with you as early as possible in preparation for the second shutdown.

We are working closely with We Energies and the city of Appleton to minimize disruption and restore full service as soon as possible. Updates will be provided via email, with reminder links on Banner and MyLU to easily find the latest information, including updated FAQs. Please refer to the previous email (below) and current FAQs for additional information.

Thank you for your patience and understanding.

Sincerely,

Crisis Management Team

This email was sent on behalf of Crisis Management Team on Friday, March 1.

Dear Campus Community, 

Campus leadership is preparing for a planned power outage during spring break that will impact operations for much of campus. The outage, which will last multiple days, comes as We Energies makes repairs to a damaged electrical cable that runs beneath Lawe Street (near SLUG). We Energies, in consultation with the City of Appleton and Lawrence, will conduct the repairs during spring break when campus is mostly empty. Because We Energies must begin the work (i.e., see the damage) to assess the full scope, the exact timeframe for the outage cannot be known in advance. 

Here’s what we do know: 

  1. What parts of campus will be affected during the repairs? We Energies will cut power to all facilities on main campus (so, NOT including: 1025 E South River, Alexander Gym, Banta Bowl, Lawrence Community Music School, Wilson House, all buildings north of Washington Street, or Facilities Operations building – all of which are on a different power grid system). However, normal business operations and work schedules on main campus should not be disrupted because buildings will be powered by temporary generators for the duration of the repair period (see Question 2). 
  • When will the power be shut off? Power will be shut off for two separate periods: 1) at the beginning of the repairs, and 2) at the end of the repairs. The first outage will occur on Saturday, March 16, from 6am to 4pm. Our team will use this timeframe to connect temporary generators that will power campus systems throughout the repair period. The second outage – for reconnecting to the repaired system – will occur no later than Saturday, March 23 (exact time to be determined). Please note that, on both Saturdays, there will be several hours with no power – in the gap between connection from one power source to another. 
  • What buildings on main campus will be powered by generators during the repairs? All campus buildings and facilities will be operational during the repair period because of the temporary generators (see Question 2). 
  • Will employees work remotely during the repairs? No. Campus will have temporary generator power; therefore, employees will maintain normal work schedules during the repair period. 
  • Will students who remain during spring break be able to stay on campus? Yes. All residence halls will be powered by temporary generators during the repair period, and Kaplan’s Café will be open with an expanded menu. 
  • Will door access cards work during the repairs? Buildings that require ID access will continue to operate normally – except potentially during the two outages (see Question 2). Campus Safety will monitor and provide access as needed to buildings. Should you have difficulty accessing your building, please contact Campus Safety: (920) 832-6999 or security@lawrence.edu.  
  • Will buildings/facilities on main campus be open to the public during the repairs? No. There will be no public access to buildings on main campus, including Mudd Library, Warch Campus Center, the Wellness Center, Memorial Chapel, and the Music-Drama Center during the repair period. 

We are working closely with We Energies and the City of Appleton to manage this process as efficiently as possible. For additional information, please visit our FAQ page or email us directly: crisismanagement@lawrence.edu.

We will continue to update as information becomes available on MyLU. Thank you for your cooperation and patience. 

Groundbreaking Ceremony

Thursday, March 7 | 11 a.m.
325 E College Ave

A reminder that Lawrence University and the Trout Museum of Art (TMA) will break ground at 11 a.m. March 7 on a joint building project in the 300 block of E. College Avenue. Lawrentians are invited to attend the ceremony.

If you plan to attend, please RSVP.

Rendering of building at 325 E. College Ave.

The new building will support innovative programming that builds on Lawrence’s world-class academics. It will add more than 30,000 square feet of academic space and provide flexibility for future enrollment growth. It will bolster Lawrence’s offerings in the humanities and its growing mathematics, statistics, and computer science programs, plus provide state-of-the art offices and studios for Conservatory of Music faculty, all while supporting the university’s efforts to enhance pathways to greater community and career collaborations.

Scheduled to open in Fall 2025, the building will feature more than 100,000 square feet of space over four floors, with the Trout Museum of Art on the ground floor, innovative academic spaces for Lawrence on the second floor, and market-rate apartments on the upper two floors. Located at the southwest intersection of College Avenue and Drew Street, on the western edge of campus, the building is a partnership between Lawrence and TMA, with Lawrence owning the upper three floors and TMA the ground floor.

The building is designed by Frederick Fisher and Partners, in partnership with Boldt.

Staff Chili Cook-Off results

Thank you to all of you for coming to the event and building this community. We implemented a couple of new ideas to this year’s chili event and loved that people were enjoying themselves and connecting with colleagues. That’s what it’s all about!

Thank you to all of the cooks, and although we are all winners, here are award winners from the Chili Cook-Off:

  • Golden Crockpot Award/Judge’s Choice: Andy Paider, Assistant Football Coach
  • People’s Champion: Will Greer, Head Men’s Soccer Coach
  • Most Creative Name: Anne Brink, User Support Specialist for IT Services
  • Best Presentation/Appearance: Mariah Staelens, Director of Auxiliary Services

Special shoutout to Holly Laird (Custodial Services) and Lindsey Wyngaard (Admissions Counselor) for being amazing judges for this year’s Chili Cook-Off.

Congratulations and thank you for continuing this fun tradition!

New Employees/Promotions/Rehires

If you see them on campus, please welcome them to Lawrence!

New Hires

Matthew Wolfgram – Campus Safety Officer

Allison Hinze – Warch Campus Center Service Manager

Abiba Jefari – Custodian

Amy Wilson – Principal Gift Officer

Jeff Miller – Director of Campus Safety

Sarah Colby – Bon Appetit – Executive Chef

Magdalena Coolman – Bon Appetit

John Jackson – Bon Appetit

Rehires

Nathan Ferguson – Diversity & Intercultural Center Fellow

Winter Term Play: As You Like It

Thursday, Feb. 15 | 7:30 p.m.
Friday, Feb. 16 | 7:30 p.m.
Saturday, Feb. 17 | 2:30 p.m. and 7:30 p.m.
Music-Drama Center | Cloak Theater

As You Like It
written by William Shakespeare
directed by Timothy X. Troy

Having trouble keeping up with the latest developments in love at first sight, gender fluidity, political intrigue, and shattered loyalties? Join us in the Forest of Arden where love explains all confusions, clarifies murky waters, and restores our faith in each other. (Bonus feature: learn how this play invented the Tweet 425 years ago!)

Beloved recent alumna Olivia Gregorich ’17 joins the production team for script preparation, scene coaching, and full cast workshops for a lyrical romp in Cloak Theatre winter term.

Tickets

  • Adults: $15
  • Seniors: $8
  • Children under 3: FREE
  • ALL high school and college students (with valid ID): FREE*
  • Lawrence faculty and staff (with valid ID): FREE*

*only available in-person at the Box Office

Purchase your tickets:

  • In-person! The Box Office is open 1-6 p.m. Monday-Saturday and one hour prior to performances. The Box Office accepts cash, check, or credit card ($1 credit card fee).
  • Online! Visit lawrence.edu to make your purchase (+$4 handling fee).
  • Over the phone! Call the Box Office at 920-832-6749 (+$4 handling fee).